Working Sm@rt with Microsoft Outlook The Priority Management Working Sm@rt® using Microsoft Outlook Workshop has been developed to empower you to take control of your work. Priority Management teaches you how to change behaviors and optimize the use of technology to take control of your time, productivity, collaboration and work results. Being Productive: An introduction to the key elements of Working Sm@rt to refine an organizational toolkit with an increased understanding of working on those areas that add greatest value and the need to prioritize. With this productivity platform in place, participants will be in a better position to recognize and manage distractions and interruptions. Setting Yourself Up to Work Sm@rt: Gain a deeper understanding of what is available in the Outlook “toolbox” with particular focus on the Task folder. Learn how to manage activities and ensure improved follow-through and performance, as well as how to increase productivity and eliminate unhelpful habits. Manage Emails Effectively: Learn ways to manage emails, including those that need immediate attention and those that will require future action. Learn how to deal with low priority emails. Discover the best practices to manage a responsive inbox and improve the action-item follow-up process. Managing Commitments: Learn the importance of the Outlook Calendar and how to avoid becoming a victim of “planning fallacy.” Become a more proficient time manager, leverage the calendar strategically, and begin a process that ensures a sense of achievement. Effective Communication & Delegation: Learn the Priority communicating process and how to apply it with Outlook tools. Practice planning conversations, responding to people, delegating actions and following up on commitments. By applying the Priority communication process, learn how to have total recall! Discover the best practices for delegating and tracking assignments with ease. Priority Planning For Results: Learn how the planning process works. The planning cycle will help participants become more strategic in daily choices. Learn how to incorporate daily planning into daily routines to improve performance. Benefits Priority Management has a strong and demonstrable track record of creating sustained behavioral change which significantly improves the effectiveness of organizations. In recent post-training evaluations (completed 30-60 days after training) from over 500 companies (including: Boeing, Chevron, First Citizens Bank, Microsoft, Nestlé, Oracle, Pfizer, BMW, Xerox,) respondents stated that they gained an average of more than 57 minutes per day, per person as a result of the program. The assessments also confirm improvements of between 34% and 55% in areas such as: planning and organization, managing email, tracking communication, managing and finding information, delegating and assigning work. In addition, graduates of the program report stress reduction of 41% and an improvement in work/life balance of 37%.