Frank Foster

Frank Foster

SpeakerMatch

Frank Foster and Associates

Everyone Sells! We help some do it better than others!

Fee Range: Varies
Travels from Toronto (CA)

For more information about booking Frank Foster, visit
http://www.speakermatch.com/profile/FrankFoster

Or call SpeakerMatch at 1-866-372-8768.

Frank Foster
Mr. Frank Foster - Motivational Speaker

Frank Foster and Associates

Frank Foster and Associates

Everyone Sells! We help some do it better than others!

Fee Range: Varies
Travels from Toronto, Ontario (Canada)

Frank Foster - Motivational Speaker

Frank Foster

Frank Foster and Associates

Frank Foster and Associates

Everyone Sells! We help some do it better than others!

Fee Range: Varies
Travels from: Toronto, Ontario (Canada)

For more information about booking Frank Foster,
Visit http://www.speakermatch.com/profile/FrankFoster/
Or call SpeakerMatch at 1-866-372-8768.

Successful Selling Skills for Inside Sales
Successful Selling Skills for Inside Sales

Successful Selling Skills for Inside Sales™ In today’s changing business environment, organizations are finding that buyers have less time for face to face meetings and would rather communicate on the phone or on line. This is putting new pressures on the Inside Sales Force to become more proactive. Successful Selling Skills for Inside Sales™ - is an in-depth training program specifically for inside salespeople who work as a team with customers on the phone or with outside salespeople. Participants learn to provide quick responses to quotes, cross-sell, negotiate and acquire new business. The Selling Process helps pre-call planning and improves sales consistently. It will help both outside and inside selling staff to work in harmony for synergistic results. It is a high-involvement, one-day course that will help get sales teams on the same page and establish a common language company-wide. It is designed to provide selling skills for inside sales, customer service, showroom/counter, parts and service or product specialists. The sales team can become sales-oriented with a customer focus. A selling plan is presented that is systematic and logical. It details the importance of planning, scripts, selling benefits, and handling objections. This workshop utilizes a coordinated, multi-media approach including Power Point, handout workbooks, learning exercises, and customized role-plays. It is realistic, believable and more importantly, the skills learned are accepted by customers no matter what levels of the organization they are at. This course will produce tangible returns by increasing skill levels and expanding business opportunities. WORKSHOP CONTENT Quality Sales and Service • Customer Sales and Service "Facts" • The Value of Long Term Versus Short Term • Quality Sales and Service is Everyone's Job • Your Culture is Showing • Creating a Quality Sales and Service Climate People Skills • The Effective Sales Person • 5 Common Human Factors • Human Relations in Selling • Communication Skills for Sales and Service • Body Language — Non-verbal Communication • Behavioural Pattern Guidelines • Helpful Hints and Guidelines to Understand People’s Behaviour Yes, You are In Sales! • Planning – Know What You Sell • The Sales Process – Getting and Keeping Customers • Telemarketing Skills – How, Methods, Fears • Asking Better Questions • Selling Benefits • Inside Selling Tips – Staying on Top of It All • Strategies for Developing Long Term Customers • Your Service Interaction Cycle – Work With Them Not Against Them • Removing Roadblocks to Superior Sales and Service – 1% Team Solutions • Dealing With Those Tough Customers • 4 A's Quality Service Process Suspects – Prospects – Presentations - Customers – Customers for Life