Communicate to be Heard and Listened To!

Ever wonder... Why there are some folks that you just have a hard time understanding and connecting with them? Why some folks can change with the wind and others crumble at the thought of change of some kind? Why some people seem happy all of the time and others tend to focus on the negative? Why some people are late and others punctual? And much more! This speech illuminates why people say what they say, do what they do and think as they do. Using the DISC language of communication, Terry introduces her audience to the DISC Family and shares how each member wants to be treated and communicated with both at work and at home. She brings out the practical and emotional needs of each character and creates vignettes that are memorable and fun allowing the audience to experience "aha" moments. This program can be offered as a one hour program or full day workshop.