If socializing and networking with strangers makes team members a little uneasy (or maybe a lot!), then you've probably had some awkward encounters. And in today's business environment that can be a challenge. Fortunately, everyone can learn to mix and mingle with confidence and class. Etiquette expert Margaret Page will guide participants from feeling awkward to having social confidence. In her workshop, attendees will discover: - How to give a great first impression - How to introduce yourself to strangers - How much eye contact is too much and how much is just right - How to initiate an engaging conversation; - How easily things can go astray and how to avoid communication misunderstandings; - Ways to work a room (without it feeling like work); and - How to conclude an encounter with grace and class.