Jerald Marrs, J.D.

Jerald Marrs, J.D.

SpeakerMatch

Communication and Negotiation Skills for Today's Workforce

Communication and negotiation skills are vital to the creation of a productive and profitable organization. Let's teach your workforce how to resolve conflict, how to communicate with the customer, and how to settle disputes/claims effectively.

Fee Range: $1,000 - $2,500
Travels from San Ramon, CA (US)

For more information about booking Jerald Marrs, J.D., visit
http://www.speakermatch.com/profile/JeraldMarrs

Or call SpeakerMatch at 1-866-372-8768.

Jerald Marrs, J.D.
Jerald Marrs - Motivational Speaker

Mediation Office of Jerald Marrs

Communication and Negotiation Skills for Today's Workforce

Communication and negotiation skills are vital to the creation of a productive and profitable organization. Let's teach your workforce how to resolve conflict, how to communicate with the customer, and how to settle disputes/claims effectively.

Fee Range: $1,000 - $2,500
Travels from San Ramon, CA

Jerald Marrs, J.D. - Motivational Speaker

Jerald Marrs, J.D.

Mediation Office of Jerald Marrs

Communication and Negotiation Skills for Today's Workforce

Communication and negotiation skills are vital to the creation of a productive and profitable organization. Let's teach your workforce how to resolve conflict, how to communicate with the customer, and how to settle disputes/claims effectively.

Fee Range: $1,000 - $2,500
Travels from: San Ramon, CA

For more information about booking Jerald Marrs, J.D.,
Visit http://www.speakermatch.com/profile/JeraldMarrs/
Or call SpeakerMatch at 1-866-372-8768.

Emotional Negotiation
How to Settle that Difficult Claim

In both liability and worker's compensation claims people are emotional about what has happened and how they deserve to be compensated. These can be very difficult cases to settle because they are negotiated from an emotional, rather than a logical, perspective. When negotiating with someone who feels wronged, there are specific techniques to use to allow the person to be heard, feel vindicated, and yet still settle within a reasonable range. The key to this negotiation and compassionate communication. This course will teach adjusters and examiners how to effectively negotiate these claims through the use of communication techniques that foster settlement rather than discord.