What you say to others, and what you say to yourself matters. Dr. Jan and her audiences reveal and explore how verbal and non-verbal communication influences what people think about you, and what you think about yourself. Using positive words is self affirming and self empowering. Effective communication skills are taught that can positively change lives both personally and professionally. Your audience will leave motivated, inspired and charged up to make a difference in their lives, just by changing the words they use.