This engaging and interactive presentation assists individuals within an organization to understand themselves and others in order to strive for being their best in any situation. Specially during the presentation we focus on fundamentals of relationships, negotiation, collaboration, mentoring and learning and development. Defining Being Your Best Understanding and applying effective communication (with a focus on self, team & customers) Acting from a position of responsibility for results Relationship Building In this module we focus on the stages of relationship building, networking to build relationships and how to manage relationships including how to manage difficult customers and how to have difficult conversations with positive outcomes. Fundamentals of Business Negotiation In this module we cover the key elements to business negotiation, influencing techniques and how to get the best outcome for all in a negotiation. Sales Uncovered: The best methods for getting results In the sales module we focus on the best methods of leading a customer to a successful sale, eliminating the opportunity of objections and using individual strengths to enhance selling opportunities. Mentoring During the Mentoring module we explore what mentoring is, how it happens, when is the best time for mentoring, what the responsibilities of both the mentored and mentor are. And importantly how this can be applied in the field.