Staff engagement is down, distrust is up, and job satisfaction is the lowest in two decades. Discover what motivates employees today, why the generation issue is not what you think it is, and how myths of decades past may be getting in your way. Learn common mistakes and uncommon behaviors as you explore what it takes to get results in this new era at work. Learn the key to creating pockets of excellence where people do great work. Explore what's changed, what's changing, and the essential skills you'll need for a successful future. Based on research from her book, Trust, Inc.: How to Create a Business Culture that Will Ignite Passion, Engagement, and Innovation.