Come enter the comical world of customer service as Peter shares his wonderful stories of the best and not so great companies in the world. From the man who wrote the book on service, Peter will take you through the highlights of such companies as Disney, Universal Studios, Angie's List, Darden Restaurants, and so many more. Why listen to any other speaker when this former leader of Walt Disney World and Universal Studios can share the secrets of guest service excellence required to be the best. Hold onto your seats for this wild ride through service.
Peter A LaPorta is the International Best Selling Author of ELEVEN books. He brings over 40 years leadership experience to the table, leading such powerhouses as WALT DISNEY WORLD and UNIVERSAL STUDIOS while motivating thousands with his words in print, radio and television around the globe. For more information on Peter and his incredible journey, visit his website at www.laportaenterprises.com.
