Business is relationships. "Service" is a process of fostering and maintaining relationships. In this fun interactive Keynote Address, John demonstrates Effective communication skills through physical demonstrations. This keynote touches on the topics of: Emotional Intelligence Rapport Building Support Selling Customer/Client Retention Your audience will witness how effectively communicating with an individual can achieve extraordinary results. Because the content is supported by dynamic physical demonstrations, your audience will long remember what they learned and are 93% more likely to put it into action. "John's presentation regarding customer service was great. Our audience included professionals, field service technicians and office personnel. Everyone came away from the presentation with an enthusiasm for internal and external customer service. John's use of the bull whip to demonstrate customer service principles left a memorable impression. One of my employees stated that "John was very down to earth and understood us." ~Judy Packer, FireFighter Sales and Service By combining his skills as a speaker entertainer and comedian, John engages his audience with powerful content that is long remembered. Contact John today to discuss your event and how you can work together to create a success.