Barbara Khozam

Barbara Khozam

Bringing Manners Back to Business

Internationally acclaimed trainer, motivator, speaker and professional athlete. Her thorough research before each presentation allows her to deliver a presentation that is memorable, relatable to the participants, and extremely fun.

Fee Range: Varies
Travels from San Diego, CA (US)

For more information about booking Barbara Khozam, visit
http://www.speakermatch.com/profile/BarbaraKhozam

Or call SpeakerMatch at 1-866-372-8768.

Barbara Khozam
Barbara Khozam - Motivational Speaker

Bringing Manners Back to Business

Internationally acclaimed trainer, motivator, speaker and professional athlete. Her thorough research before each presentation allows her to deliver a presentation that is memorable, relatable to the participants, and extremely fun.

Fee Range: Varies
Travels from San Diego, CA

Affiliations:
  • The National Speakers Association
  • Toastmasters International
Barbara Khozam - Motivational Speaker

Barbara Khozam

Bringing Manners Back to Business

Internationally acclaimed trainer, motivator, speaker and professional athlete. Her thorough research before each presentation allows her to deliver a presentation that is memorable, relatable to the participants, and extremely fun.

Fee Range: Varies
Travels from: San Diego, CA

Affiliations:
  • The National Speakers Association
  • Toastmasters International

For more information about booking Barbara Khozam,
Visit http://www.speakermatch.com/profile/BarbaraKhozam/
Or call SpeakerMatch at 1-866-372-8768.

Infusing heartfelt service back into healthcare
Simple tips for creating exceptional patient experiences

Everyone in healthcare knows that patients have choices. The best healthcare organizations realize that the quality of experience a patient realizes on each visit will ensure long-term loyalty! So why let customer service sit on the sideline take a back seat? In this seminar you will discover: • How to connect with your patients in 30 second or less • 3 Communication techniques for exceeding patients’ expectations • How to Handle difficult patients (without making yourself sick) • How to ensure high scores on patient satisfaction surveys • Create loyalty It’s no longer good enough to simply meet patient expectations. Patients who are merely satisfied with a service will remain flexible, but will switch doctors and medical groups after only one bad experience. It’s, therefore, more important to create exceptional patient experiences – a story that they can share with their friends and family. Based on her book “How Organizations Deliver BAD Customer Service (And Strategies that Turn it Around!), your participants will learn easy-to-implement lessons that not only create delighted patients and employees, but exceptional results as well.