(Keynote, 2-Hr or Full Day Program) Have you ever wondered how the Walt Disney World Resort® continues to produce a dynamic model on Business Excellence, Leadership, Working Environment and Customer Experience? Imagine if you could create a customer focused culture like Disney what would it look like? Picture your Organization and Team finally having a plan to: Easily Attract More Customers, Clients and Patients and Build Brand and Customer Loyalty For Life! Create A Disney-Like Friendly Business Culture! Stand Out, Never Compete on Price and Discounts Again and Destroy Your Competition! Forever! Attract and Hire Only the Best People! Positively Lead Others to Increase Productivity, Efficiency and Team Morale! Create a “Whistle While You Work” Engaging Team Environment That Lasts! As a former successful Disney Leader, John will share his incredible experiences, real best practices and proven Disney success strategies, all in an inspiring and entertaining way, to help you create a “Magical” Customer Experience and Culture. Your Leaders, Staff and Audience will be engaged and empowered to achieve extraordinary results. Guaranteed!