Take the Appreciation at Work languages and apply them to your business and your customers. In this presentation, your takeaways are: • Build a more positive relationships with your customers. • Increase relationship with your customers and value for your team as they align and deliver on the company brand promise in the most powerful way. • Increase your teams understanding of your customer’s differences. • Deliver great brand experiences with your customers through alignment with your team. • Develop ambassadors and advocates (not loyalty programs) to nurture truly loyal customers.