Program Title:
C.A.R.E. - Customers Are Really Everything!
Beat the Recession by Putting Customers First
This program is designed for small business owners who want to do a better job of putting their customers first Marlene Green will discuss: 1) Why we must put customers first 2) How to exceed expectations 3) How to find out what customers want 4) Your customer experience 5) Doing what matters for customers 6) Nurturing customers for life 7) Using the 5 senses This will be an interactive session and can include a hot seat session with select audience members.


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