Getting Others to Get It: New Information on the Science of Influence and Communication

Ever tried to communicate important information to someone, only to have them become resistant, defensive, and/or argumentative? Regardless of the situation, this can be a big problem, because either you spend way too much time trying to convince them of the value of your perspective, or you just get into a debate around "who's right?" In Getting Others to Get It, Dr. Crawford goes way beyond "good communication skills" by showing participants what is really happening when others are being resistant and why just continuing to give them data doesn't work! Finally, he will show you how to motivate others to not only hear what you are saying as valuable information but also take more responsibility for acting on your suggestions.