Communication is one of the biggest success factors in any relationship with employees, team members, co-workers, customers, and even friends or family members. How to communicate effectively determines your professional success and defines your personal relationships. This workshop covers: Communicating with different personality types, effective listening, effective dialogue, engaging others in communication and establishing common ground and other communication principles. **Ask about your audience receiving copies of Ria's book on this presentation! Customized back cover available for large orders. Perfect for: Leadership Conferences, Women's Conferences, Business Conferences, Breakout Sessions, Executive/Professional Retreats and Meetings, Students, Teachers, or anyone with communication challenges.