POSITIVE COMMUNICATIONS ARE BASED ON GOOD CHOICES: This seminar is designed to give participants information and practice in how to deal with personal and professional communications. This program will deal with developing open effective communication and active listening skills. This program was designed to give participants ideas about the communication process and information to give individuals self-confidence and knowledge in both verbal and non-verbal communications as well as intrapersonal, interpersonal, and listening development. This program will cover the following material: Verbal Communication Skill Development Basics of Communication Evaluating the Effectiveness of the Message An understanding of the Speech Communication Hierarchy Creative Communications Developing a communicators Attitude Developing Communication Qualities Non-verbal Communication Development How to Prepare Materials for presentation Intrapersonal Communication Skill Development Developing and Using Proper Self-talk Elements for Good Self-talk Reacting to Various Communication Situations Self-talk as a Problem Solving Tool Developing Effective Communication Skills How to be an Effective Communicator Good Choices for Good Communications Requirements for Good Communication Learning to Challenge Communication Assumptions How to Challenge Your Own Prejudices When Communicating Self-examining Personal Communication Skills Being a Good Active Listener Being Selective When You Listen Developing Critical Listening Skills Using Discriminative Listening Techniques Listening as a Problem Solving Tool Listening in Order to Make Change Knowing that the message received is more important tneb the message sent. Learning Outcomes: Communication Program Key issues that will be explored are the four major elements that lead to good communication. Participants will have a chance to examine the principles that are needed to produce effective communication. Participants will develop new concepts as to how to talk to one’s self in a more positive manner. This is designed to help attendees develop more substantial intrapersonal communication skills. Participants will learn how to develop new active listening strategies and concepts that will be helpful to them when trying to obtain information and get a clearer understanding of what is being communicated. Participants will learn the value of speaking clearly, concretely and concisely. They will learn the importance of not setting up communication barriers that will interfere with the message being sent. Participants will begin to understand the necessity for challenging their own perceptions and abilities as communicators in order to be more effective. They should develop guidelines for using their own personalities and how to use humor when dealing with difficult communication situations. The program attendees should be able to demonstrate how voice tone, volume and phraseology effect communications. Those attending this seminar will gain insight in how to develop congruency between their non-verbal communications and their verbal communication. They will broaden their concepts and knowledge for better communication skills. In addition they will gain an understanding of the importance of non-verbal communications and the impact hand gestures, facial expressions, body language, and silence have on messages being sent and how communications are received. All participants will receive handouts so they can refer quickly to the concepts acquired at the seminar at- a- glance. This workshop will explain and give examples of how to implement communication strategies and how to develop new and positive communication techniques that can be used when dealing with both professional and personal communications. Participants will discover how, through the use of the four basic communication components, speakers can change the locus of control within any communication situation. Participants will glean information on strategies for preventing communication problems, how to effectively use their own powers of speaking, their ability to actively listen, and the use of effective body language as tools when speaking and communicating with people and developing relevant and productive ways to become a more affective communicator. OVERVIEW OF PRESENTATION TECHNIQUES “Explore The Challenge” workshops and seminars are designed for an integrated audience of professionals and lay people. Since a major training goal is to provide a forum where professionals from various fields can learn from one another, most of the sessions are structured for the entire audience. Folders containing relevant literature and notepaper will be distributed at the start of the workshop or seminar so that participants can actively follow the program. Powerpoint presentations are also presented according to the workshop. ‘Explore The Challenge; workshops and seminars were also developed to address the range of issues relevant to learning how to communicate more professionally and effectively. They were also created in a modular format to enable all attendees to adapt and customize their own training based on their needs. The curriculum of Explore The Challenge seminars and workshops were also designed to take into account the characteristics of the adult learner. Participants respond best and learn more in a forum that fosters discussion and interactive learning. Activities have therefore, been developed and selected to provide the greatest opportunities for skill building in the most comfortable manner. The case studies and examples used in these workshops and seminars are adapted from actual cases. Names and any specific identifying information have been removed to preserve anonymity. Certain cases were specifically selected to illustrate various problems that professionals encounter when dealing with every day situations.