Sandra Crowe

Sandra Crowe

SpeakerMatch

Author/Speaker Offering:

Author/Speaker, Sandra Crowe, offers a unique, educational perspective and strategies in dealing with difficult situations for people in the workplace. Ms. Crowe, as one of the foremost authorities, tailors each engagement to fit her clients needs.

Fee Range: Varies
Travels from Rockville, MD (US)

For more information about booking Sandra Crowe, visit
http://www.speakermatch.com/profile/SandraCrowe6

Or call SpeakerMatch at 1-866-372-8768.

Sandra Crowe
Sandra Crowe - Motivational Speaker

Pivotal Point Training

Author/Speaker Offering:

Author/Speaker, Sandra Crowe, offers a unique, educational perspective and strategies in dealing with difficult situations for people in the workplace. Ms. Crowe, as one of the foremost authorities, tailors each engagement to fit her clients needs.

Fee Range: Varies
Travels from Rockville, MD

Affiliations:
  • The National Speakers Association
Sandra Crowe - Motivational Speaker

Sandra Crowe

Pivotal Point Training

Author/Speaker Offering:

Author/Speaker, Sandra Crowe, offers a unique, educational perspective and strategies in dealing with difficult situations for people in the workplace. Ms. Crowe, as one of the foremost authorities, tailors each engagement to fit her clients needs.

Fee Range: Varies
Travels from: Rockville, MD

Affiliations:
  • The National Speakers Association

For more information about booking Sandra Crowe,
Visit http://www.speakermatch.com/profile/SandraCrowe6/
Or call SpeakerMatch at 1-866-372-8768.

Since Strangling Isn't an Option... How to Deal With Difficult People and Win!
How to Deal With Difficult People and Situations

How to Deal With Difficult People and Win! Description: Sandra Crowe, author of "Since Strangling Isn't an Option... " and "I Didn't Sign Up for This" delivers her signature program where she outlines the successful elements of dealing with difficult people and situations that can often occur in a business environment. The focus of the program will be on eliminating barriers and moving toward solution. Typical difficult types include complainers, irate unreasonable or irresponsible people, explosive hostiles, and passive aggressive types who may either give not enough or too much information. This will not only assist participants in moving through difficult situations, but more importantly, resolving issues in the people they experience these difficulties with. Objective: The objective of the session is to give participants “empowerment skills” to offset difficult situations and dissolve barriers to excellent interpersonal relations for internal as well as external customers and colleagues. Specific Objectives: *Learn and practice the easy six step process in diffusing difficult people * Address difficult people in a more empowering way *Distinguish between passive, aggressive, and assertive behavior *Diffuse the hostile co-worker by using the “Neutralize” technique *Create more power in your body by using your mind *Learn how body language plays a role in interacting and how to rearrange yours *Learn the four principles of dealing with difficult people *Feel more empowered in dealing with difficult people of all types