Jeff Tobe, CSP

Jeff Tobe, CSP

Coloring Outside the Lines

Creative thinking when it comes to designing and implementing the ideal customer EXPERIENCE!

Dubbed by Insider Magazine as "the Guru of Creatively Thriving from Change" and chosen one of top 15 speakers by readers of Meetings & Conventions magazine! Author of 3 best selling books. Certified Speaking Professional

Fee Range: Varies
Travels from Pittsburgh, PA

For more information about booking Jeff Tobe, CSP, visit
http://www.speakermatch.com/profile/jefftobe

Or call SpeakerMatch at 1-866-372-8768.

Jeff Tobe, CSP
Jeff Tobe - Motivational Speaker

Coloring Outside the Lines

Creative thinking when it comes to designing and implementing the ideal customer EXPERIENCE!

Dubbed by Insider Magazine as "the Guru of Creatively Thriving from Change" and chosen one of top 15 speakers by readers of Meetings & Conventions magazine! Author of 3 best selling books. Certified Speaking Professional

Fee Range: Varies
Travels from Pittsburgh, PA

Jeff Tobe, CSP - Motivational Speaker

Jeff Tobe, CSP

Coloring Outside the Lines

Creative thinking when it comes to designing and implementing the ideal customer EXPERIENCE!

Dubbed by Insider Magazine as "the Guru of Creatively Thriving from Change" and chosen one of top 15 speakers by readers of Meetings & Conventions magazine! Author of 3 best selling books. Certified Speaking Professional

Fee Range: Varies
Travels from: Pittsburgh, PA

For more information about booking Jeff Tobe, CSP,
Visit http://www.speakermatch.com/profile/jefftobe/
Or call SpeakerMatch at 1-866-372-8768.

Listening Between the Lines
Effective communication skills for anyone at any level in any organization

• Communicating with accountability • Changing roles to being the “seeker of information” • Seeing the world from "their perspective" NOT yours • Benefits to being a better communicator • 9 Techniques to being a better, more effective listener on the telephone or in person • How to deal with difficult customers • How to recognize someone’s communication ‘style’ and then communicate with them in a way in which they WANT to be communicated • Looking at communication as a tool to achieve success One of the common threads among world class organizations is their ability to COMMUNICATE and do it empathetically. On a daily basis we work with people who have different opinions, values, beliefs, and needs than our own. Our ability to exchange ideas with others, understand others' perspectives, solve problems and successfully utilize the steps and processes presented in this session will depend significantly on how effectively we are able to communicate with others. Effective communication is our most powerful persuasive and influential tool and is probably the best kept secret of the top organizations in the world. In his usual upbeat, entertaining and content-driven style, Certified Speaking Professional Jeff Tobe, encourages participants to gain the ‘edge’ that will take them to the next plateau as this crazy business climate continues to change.