Most organizations agree that their success depends largely on the communication skills of all their employees. Whether in person or on paper, how effectively you communicate affects your work relationships. This workshop will help you gain the confidence you need to share your thoughts, ideas, and feelings with other people in commonly understood ways, resulting in more successful relationships in the workplace. In this session, you will learn how to:
< Read facial expressions and body language
< Identify gender-influenced communication
< Examine three communication styles (assertive, passive, aggressive)
< Discover the importance of developing good listening skills.
