Our hosting provider is currently experiencing a Distributed Denial of Service (DDoS) Attack. Want to see the attack happening live? Click here.
DDoS attacks are difficult for most hosting companies to protect against, and small businesses like SpeakerMatch rely on the services and expertise of their hosting company to protect them. Our provider is one of the largest and most reputable companies in the world, and they've got a top notch cyber-security force equipped to deal with this.
These malicious attacks are not something anyone can warn customers about beforehand. Please be assured that our team is doing everything possible to restore service as quickly as possible. We have had to deal with this on several occasions, and the outage is generally less than 30 minutes. This particular attack seems to be a little tougher to fight.
The hosting company tells us that they hope to have us back up and running by 2:30pm Central Time.
Within the last few months, more and more DDoS attacks have taken place, with the aim being to knock powerful websites out of action. The attacks have grown in size, with an overall increase of around 800% in the amount of junk traffic being used as part of the assaults
(read more). This means every single hosting company has to deal with DDoS attacks and other cybercrime. It is inevitable that we have to deal with this occasionally; we just hope it's not too much of an inconvenience for anyone.
Please rest assured that no credit card information has been compromised. Our billing systems are completely separate from our website, and no financial information is stored on our servers. Our billing provider is PCI-DSS Level 1 compliant as a service merchant provider. For more information, please see the PCI Security Standards site.
Our entire database is backed up on another system with a separate provider; any profile data, job applications, etc. are safe. If for some reason we do ever need to restore data from a backup, no more than a few minutes of work is at risk of being unrecoverable.
Other than user e-mail addresses and account passwords, just about all other information in our database is available in publicly available pages on the SpeakerMatch website. At this time, we have no reason to believe that any e-mail addresses or account passwords have been compromised. We'll let you know if we learn anything different. Once the site is back up, it's probably a good idea to change your password as a preventative measure.
Thank you for your patience and
Founder and CEO, SpeakerMatch
P.S. Should you have an urgent request
please email customer support at
email@example.com or call our office at (512)