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D-A-T-I-N-G is all about human behavior and how to exceed Customer expectations. You want 'customer insistence' that develops a pattern of repeat transactions. It's about being transformational not transactional. The passionate pursuit of customer loyalty isn’t about pricing, or gadgets, or perfectly performing products. It’s about customers and gaining the love, respect, trust and commit... (MORE)
Joe Martinico's Succeeding Online & Marketing Automation Presentations were developed in conjunction with the Inland Empire Small Business Development Center and the Small Business Administration. He has presented on this topic for over eight years with rave reviews from all participants (see biography for testimonials). If your participants own small businesses selling goods or services or a... (MORE)
It is fun to travel and explore exotic places. It is even more fun and rewarding if you have a better understanding of the people and cultures you are meeting. This workshop explores the inadvertent messages and cultural mistakes we may be making through everyday gestures, actions and statements. It addresses different interpretations of common body language and gestures, cultural and religio... (MORE)
