Karen Shaper MA

Karen Shaper MA

Personal enhancement through effective communication

I have 25 years’ experience in customer service at the University of Michigan; I have a Masters Degree in Communication from Eastern Michigan University. Program offered: Listening, how to deal with difficult people, and how to build team work.

Fee Range: Open
Travels from Detorit Area, MI

For more information about booking Karen Shaper MA, visit
http://www.speakermatch.com/profile/kshaper

Or call SpeakerMatch at 1-866-372-8768.

Karen Shaper MA
Karen Shaper - Motivational Speaker

Personal enhancement through effective communication

I have 25 years’ experience in customer service at the University of Michigan; I have a Masters Degree in Communication from Eastern Michigan University. Program offered: Listening, how to deal with difficult people, and how to build team work.

Fee Range: Open
Travels from Detorit Area, MI

Affiliations:
  • Toastmasters International
Karen Shaper MA - Motivational Speaker

Karen Shaper MA

Personal enhancement through effective communication

I have 25 years’ experience in customer service at the University of Michigan; I have a Masters Degree in Communication from Eastern Michigan University. Program offered: Listening, how to deal with difficult people, and how to build team work.

Fee Range: Open
Travels from: Detorit Area, MI

Affiliations:
  • Toastmasters International

For more information about booking Karen Shaper MA,
Visit http://www.speakermatch.com/profile/kshaper/
Or call SpeakerMatch at 1-866-372-8768.

Biography

With over 25 years in hospital customer service at the University of Michigan Health System, Karen Shaper has trained employees in hospital billing, providing stellar customer service to patients, and how to work as a team.  Additionally, Karen has developed tutorials and classes for employees on listening and organizational change. 

As a part time faculty member at Washtenaw Community College for the past eight years, Karen has translated her programs and experience in a hospital setting to instruct students on Interpersonal Communications where they learn skills related to: Listening, Emotions, Nonverbal Communication, Conflict, and Language. Students find Karen’s classes full of energy with real life examples they can resonate with. 

Lastly, Karen teaches Public Speaking both at Washtenaw Community College and United Association (UA) of Plumbers and Pipefitters where students and professionals learn to control anxiety and build self-esteem. 

TOASTMASTER AWARDS

  • Toastmasters District 52 "Table Topics Contest" First Place 10/10/2015.
  • Toastmasters District 52 "Humorous Speech Contest" First Place 10/10/2015.

To view Karen’s programs click the Program Ideas section. 

Find out more about Karen Shaper MA at http://kshaper.com.

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