Barbara Khozam

Barbara Khozam

Bringing Manners Back to Business

Internationally acclaimed trainer, motivator, speaker and professional athlete. Her thorough research before each presentation allows her to deliver a presentation that is memorable, relatable to the participants, and extremely fun.

Fee Range: Varies
Travels from San Diego, CA (US)

For more information about booking Barbara Khozam, visit
http://www.speakermatch.com/profile/BarbaraKhozam

Or call SpeakerMatch at 1-866-372-8768.

Barbara Khozam
Barbara Khozam - Motivational Speaker

Bringing Manners Back to Business

Internationally acclaimed trainer, motivator, speaker and professional athlete. Her thorough research before each presentation allows her to deliver a presentation that is memorable, relatable to the participants, and extremely fun.

Fee Range: Varies
Travels from San Diego, CA

Affiliations:
  • The National Speakers Association
  • Toastmasters International
Barbara Khozam - Motivational Speaker

Barbara Khozam

Bringing Manners Back to Business

Internationally acclaimed trainer, motivator, speaker and professional athlete. Her thorough research before each presentation allows her to deliver a presentation that is memorable, relatable to the participants, and extremely fun.

Fee Range: Varies
Travels from: San Diego, CA

Affiliations:
  • The National Speakers Association
  • Toastmasters International

For more information about booking Barbara Khozam,
Visit http://www.speakermatch.com/profile/BarbaraKhozam/
Or call SpeakerMatch at 1-866-372-8768.

Blog Postings

R-E-S-P-E-C-T, Find out what it means to customer service

As a customer service professional, my business credo—and my philosophy of life, really—is you don’t have to like me. You don’t even have to agree with me. BUT you DO have to respect me. So what’s the difference? It’s simple. To like someone or to agree with another means finding common ground that unites you […]...

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Giving Thanks

Thanksgiving The word alone brings a smile to my face. The graceful and simple concept of Giving Thanks for the good things in our lives is so rewarding that it can shift negative attitudes into positive thinking in a matter of seconds. What if we gave thanks every day? What if we instilled thanks in our hearts […]...

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Conscious kindness for real-world connection

We live in a lonely world. We share the planet with billions of people, and we see hundreds around us on a daily basis. Yet we are not connecting with our fellow man. We walk next to one another on the street, stand closely in elevators, sit tightly on buses and subways, but we remain […]...

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Must-have Skills for Customer Service Teams

Have you ever wondered which skills make an exceptional customer service agent? Are you curious about what customers really expect of you and your agents? Would you like to learn more? Recent research answers these questions and more. Check out this link or click on the picture and let me know what you think.  ...

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The Power and Impact of a Positive Attitude

Simple Service Secrete #1:  The Power and Impact of a Positive Attitude   As our national U.S. elections draw to a close, we are reminded of the power of words and actions. It’s clear to see how negativity takes a life of its own, drawing many of us into self-destruction—and not just the demise of […]...

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The Golden Rule of Customer Service: Communicate with humans as humans

Have you ever had someone make you feeling ashamed? Now imagine it happening to you at the hands of someone who is supposed to be helping you. Real World Story: I recently surveyed a company that provides care services to homeless people. It provides free meals, clothing, healthcare, computer use, and many other similar services. […]...

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How to reduce the awkwardness of interrupting customers

At some point in our lives, we’ve all had to deal with the rambler—the person who just won’t stop talking. When it’s an acquaintance or family member, we can probably just walk away; however, we can’t leave a customer dangling mid-sentence.  We must be careful of our approach because we certainly don’t want to anger […]...

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How to put a little EASE into your Customer Service

Want to know the secret to great customer service? Communication. Yup, it’s that simple. As customers, when we have a problem with a product or service, the last thing we want to do is to repeat ourselves again and again and again. Real World Story: My mother lost her credit card. I, therefore, needed to […]...

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Nothing-to-Lose Customer Service

Have you ever received excellent service from a company of which you weren’t even a customer? A friend told me the following story. Real World Story: “On the morning of our last day Harley riding across the USA, my bike stalled in the middle of a road and would not restart. Where do you take […]...

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Caring in customer service—nature or nurture?

Can exceptional customer service be trained? Can you nurture service reps to care about your customers, or is caring a trait of nature inherent in some people and not others? We’ve all dealt with customer-facing employees who seem to not give a hoot about taking care of us. Employees who “process” us like an item […]...

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