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Difficult, Demanding ,in Your Face and in Your Office...
....encountering and defusing the hostile patient in a medical pract
  

All medical practices hope that all patients are happy and satisfied, but the truth of the matter is that every office will encounter some one who is angry, difficult, hostile, or demanding at some point in the life of the business. These patients can show up in any kind of office practice - medical, dental, chiropractic, group or solo, self employed or corporate owned. Front office staff, l...

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Travels From: Greater Cleveland area, OH
Fee Range: $500 - $1,000

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Keys to Nurse Retention and Financial Stability
Communication Strategies, Systems and Processes to Promote Nursing Stability
  

This power-packed program presented by Jon Taber and Cathy Macy RN uncovers 4 NEGATIVE PRESSURES within any healthcare organization that can lead to nursing turnover and then proposes 18 RETENTION SOLUTIONS you can implement TODAY. For Example: Can You or Your Organization Afford These Problems?  Cash Drain - RN turnover costs $65,000 to hire and orient a new nurse, and then more money to...

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Travels From: Sacramento, CA
Fee Range: Varies

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Patient Rehabilitation
Helping the Patient See Clearly; How Healthcare Professionals Can Restore Hope and Purpose for Rehabilitation Success
  

This keynote presentation explores the importance of discovering a patient’s motivations and interests, and leveraging those connections as the primary means of catapulting patient success during rehabilitation. Jacob will discuss the pivotal moments in his own brain injury rehabilitation process that enabled him to connect with his passions and ultimately become a high level executive helping r...

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Travels From: Los Angeles, CA
Fee Range: Available Upon Request

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Recurring Revenue with Preventive Wellness
Building a Healthier Bottom Line with Healthy Patients
  

Value-based care is based on increasing the quality of health of your patients. Moving from sick care to health care does not have to reduce your income. You can build a happy healthy practice around happy healthy patients.

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Travels From: Orlando, FL
Fee Range: Open

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Infusing heartfelt service back into healthcare
Simple tips for creating exceptional patient experiences
  

Everyone in healthcare knows that patients have choices. The best healthcare organizations realize that the quality of experience a patient realizes on each visit will ensure long-term loyalty! So why let customer service sit on the sideline take a back seat? In this seminar you will discover: • How to connect with your patients in 30 second or less • 3 Communication techniques for exceeding...

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Travels From: San Diego, CA
Fee Range: Varies

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Storytelling for Healthcare
Increasing Patient Satisfaction Through Stories!
  

This program has been updated. Please refer to the program titled: "Storytelling, It's Not Just For Kids Anymore" NOTE: This presentation can easily be customized to meet the unique needs of a healthcare audience.

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Travels From: Las Vegas, NV
Fee Range: Open

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Ask The Patient!
Utilizing the Most Underused Tool in Healthcare, The Patient!
  

“Your performance really lightened the atmosphere of the medical conference; there were several cardiologists at my table who were bent over double laughing!” Sudeshna Banerjee, MD Cardiology/Interventional Cardiology “He’s a walking, talking, hilarious Patient Engagement Handbook. I Laughed, I learned, I loved it!” I’m guessing you’re here because you’ve been tasked with ...

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Travels From: Eugene, OR
Fee Range: $2,500 - $5,000

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Taking Care Of Yourself So You Can Take Care of Others
An upbeat Health & Wellness program for Associations and Medical Professionals
  

Audiences will learn to: Take care of themselves, so they can take care of others, Relate to real-life patient experiences illustrating the consequences and necessity for good self-care, Reassure patients by having insight into the patient experience: 1st hand knowledge of using insulin pump therapy, continuous glucose monitoring, starting with syringes and to keep trying and not give up, reg...

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Travels From: Houston, TX
Fee Range: Available Upon Request

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The Rules
6 MUST KNOW Rules For Every Patient/Patient Family Member
  

Presentation Topics: Be Your Own Advocate! It's Okay To Be Taken Care Of. Don't Forget Who You Are! Treat Your Nurses With The Utmost Respect. Take Your Medicine! Road Bumps Happen. Bill Coon shares his story of survival and provides the ill with tips on how to overcome the dark moments, while simultaneously making the struggle of illness easier for both patients and family members.

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Travels From: Chicago, IL
Fee Range: Available Upon Request

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Coloring Outside the Lines...Creating a NEW Customer Experience
How to re-invent the customer/patient exerience and go beyond customer service
  

This high-energy, participatory, humorous session has received outstanding reviews from diverse business professionals around the world. Certified Speaking Professional, Jeff Tobe, challenges you to step outside your comfort zone in positioning yourself more creatively than ever before. He provides the insight you require to give yourself the ‘competitive edge’ for which we all strive in bus...

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Travels From: Pittsburgh, PA
Fee Range: Varies

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