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Build a Bridge of Understanding
Transform the differences between generations into a highly engaged workforce all working together to make great things happen
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This is a unique time in history for employee relations because there are four different generations all working together at the same time and a fifth one just entering the workforce. That means we have younger managers overseeing older employees and older managers overseeing younger employees as well as every combination in between. Don Shapiro helps managers build a bridge of understanding to...

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Travels From: Palm Desert, CA
Fee Range: Available Upon Request

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The Cure 4 Customer Service
Being Your Best You!
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This customer service program is incorporated with scenarios and roles play and is ideal for entry level and intermediate level participants. This program will help to reinforce best practices in your work place. Learning the nuances of dealing with customers. Learning how to keep customers happy and employees loyal. Learning how to deal with difficult customers or employees. Learning the impor...

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Travels From: Washington, DC
Fee Range: $2,500 - $5,000

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The Black Tie Behavior
Creating an impression that LASTS!
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How do you help your people create an impression that LASTS? In a matter of seconds today, the actions and behaviors of our employees can be captured by the new Paparazzi (anyone with a smart phone). Join Bob to Learn: • How to master the 5 skills (based on the acronym LASTS) that will help people “outclass their competition”. • What you can do to strength your Personal Brand and Pr...

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Travels From: Akron, OH
Fee Range: Varies

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How To Hire S.M.A.R.T. and Retain Top Talent
Creating Engagement in The Workplace
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We spend an average of 40 - 60 hours/week at work. Imagine if this environment was an extension of our passions, purpose and personality - a place where we grow and thrive (rather than whither and die!). PROBLEM: 70% of American workers currently describe themselves as 'emotionally disconnected' from their workplace. This costs the U.S. between $450 - $550 billion dollars per year. REASON: ...

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Travels From: Denver, CO
Fee Range: Available Upon Request

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BE THE BULLETPROOF COMMUNICATOR
Confident. Resilient. Powerful.
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Replace less effective communication habits. confident, strong language. Quickly increase professionalism. Improve resilience with simple tools and reduce passive and aggressive behaviors. Dynamic and highly memorable presentation uses compelling stories and unforgettable props to share communication skills in a very surprising way. In this session, Ana-Christina will show you 3 i...

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Travels From: DENVER, CO
Fee Range: Available Upon Request

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Mindfulness, Focus and Energy - A New Way to Work
Mindfulness, Focus, or Attention Training? It Offers the Same Benefits
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Have you read about Focus Training in Forbes, Inc and even seen it on 60 Minutes? What is Mind Training, Mindfulness, Focus Training - they are all the same thing. It is about focusing, bringing attention and awareness to the present moment. You have heard that Multitasking is not good for you. So the key to not multitask is to focus. When you focus you are more productive, performance impro...

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Travels From: Charlotte, New York, NC
Fee Range: Varies

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SAFETY LEADERSHIP with Crew Resource Management
- SAFETY IS DERIVED FROM GOOD LEADERSHIP -
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Dave takes SAM CLAMP, eight key points using Crew Resource Management to develop effective communication and team building with groups of people to create a cohesive unit working in a safe environment. Thriving in unpredictable environments with groups of people working together takes leadership, communication and team building with everyone involved. Dave gives situations you...

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Travels From: Pensacola, FL
Fee Range: $5,000 - $7,500

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Ethical Selling
The Old/New Paradigm of Sales
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Everyone says they want to sell ethically, but this concept isn't really for everyone or for every company. Ethical selling requires taking a longer view. It requires acting as the buyer's agent and keeping their best interests as your highest goal. It requires you to treat each prospect as an individual. To understand her and her needs to well that you become the customer. The payoff...

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Travels From: Buffalo, NY
Fee Range: $2,500 - $5,000

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Team Building & Employee Engagement
Retain your Knowledge Base
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We provide employee empowerment and development sessions that help to train and retain staff/ members so employers do not have to fire and rehire!! Our workshops help to enhance the communication process within the workplace while also helping employees to become more actively engaged and productively poised for opportunities. Some of our most popular sessions are: * Emotional Intellig...

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Travels From: Houston, TX
Fee Range: Available Upon Request

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You Can Be A Dynamic Speaker: Yes, I Mean You!
Ex-TV Anchor Is Fun and Thought-Provoking
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I once hid in the men's room when it was my turn to speak for a student election. My stomach was in knots. While hiding, I thought, "Do I want to live the rest of my life this way?" I could not accept such a fate and neither should you! So, I began a new path to deal better with nervousness, become clearer, get stronger at engaging my audience and deliver something special. Now, I'm a paid spea...

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Travels From: Albany, NY
Fee Range: Available Upon Request

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