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D-A-T-I-N-G is all about human behavior and how to exceed Customer expectations. You want 'customer insistence' that develops a pattern of repeat transactions. It's about being transformational not transactional. The passionate pursuit of customer loyalty isn’t about pricing, or gadgets, or perfectly performing products. It’s about customers and gaining the love, respect, trust and commit... (MORE)
Why is it that some people manage to get more out each day they are alive. What's the secret to truly embracing life? Learn what you can do now to create more health, happiness and fun each day. This interactive participation will help you wake up, pay attention, feel stress melt away and empower you to take action to do something today that your future self will thank you for. Perfect for heal... (MORE)
Joe Martinico's Succeeding Online & Marketing Automation Presentations were developed in conjunction with the Inland Empire Small Business Development Center and the Small Business Administration. He has presented on this topic for over eight years with rave reviews from all participants (see biography for testimonials). If your participants own small businesses selling goods or services or a... (MORE)
Saddle Up! for a laughter-filled presentation that is part customer service workshop, part pep rally, and part cattle drive! Enjoy “campfire tales” about the precious customer service lessons Jeri Mae learned as the third generation of her family’s world-famous Idaho saddle making business. Jeri Mae has taken these important customer service lessons on the road presenting at state, nationa... (MORE)
It is fun to travel and explore exotic places. It is even more fun and rewarding if you have a better understanding of the people and cultures you are meeting. This workshop explores the inadvertent messages and cultural mistakes we may be making through everyday gestures, actions and statements. It addresses different interpretations of common body language and gestures, cultural and religio... (MORE)
Have you ever wondered what it takes to run a theme park? How do rides, attractions, and exhibits magically change over night? Peter takes you through the amazing world of service, magic, and entertainment in one of the most visited places on the planet. As a former Disney leader, his stories will entertain audiences of all ages and fascinations. (MORE)
