Programs Tagged With "Standing"

Learn why ten people can be looking at the same pile of trash and only one of them see treasure. Stories of how famous people went from rags to riches are so commonplace that they now bore us. They tell us only the "how" but not the "why." Dan Castro did five years of research into the lives heroes and legends from ancient history to the present to find out "why" some people can see solutio... (MORE)

Very few question the extreme value Emotional Intelligence adds to one's personal and professional life. No one argues that they would like to increase their emotional intelligence. But there seems to be a gap between people's interest on this critical topic and their ability to apply it to their lives. This interactive presentation was developed in response to audiences' feedback that they kno... (MORE)

The United States is increasingly becoming a multi-cultural society in which currently one in every eight residents was born outside the U.S. Each of these cultural groups brings with it a different set of customer service preferences and expectations so what may be considered outstanding service by some is unacceptable or uncomfortable to others. That means that even the most conscientious cust... (MORE)