Increasing Patient Satisfaction Through Stories!
Human beings remember and act upon information when they hear it in a manner in which is in alignment with their natural state. That natural state is stories. We are designed to hear, relate to, and tell stories. Put that same human being in a potentially stressful situation like a healthcare emergency or issue and retention of data goes down even more.
Relating to a patient through story wi... (MORE)
Jamey French Travels From Dayton, OH
Navigating today's medical system can be daunting unless you know the insider secrets to help you from becoming the victim of a medical error.
The Institute of Medicine states, "health care in the United States is not as safe as it should be ... as many as 98,000 people die each year as a result of medical errors." Navigating today's medical system can be daunting unless you know the insider secrets to help keep you from becoming a statistic.
A former paramedic and currently a hospital pharmacist and professional speaker, Chad knows ... (MORE)
Chad Simpson Travels From Amarillo, TX
Do You Really Understand What I Meant for You to Hear?
Poor communications, in many different forms, is responsible for a large number of healthcare mistakes today. Can your organization afford to ignore this problem?
Communications in Healthcare is a breakout session of 60-90 minutes duration for healthcare workers that focuses on the many impediments to clear communications. Touching upon verbal, non-verbal and written communications, this sessio... (MORE)
Donald Wood CRNA ARNP Travels From Interlachen, FL