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Marketing & Selling Across Generations The best marketing teams and salespeople have always needed a highly developed arsenal of tools to help them reach potential buyers and connect with customers to improve sales. Now they must embrace and understand each of the generations in today’s marketplace, how they differ in their approach and communication style and how their unique talents play a ... (MORE)
In this lighthearted and valuable program, attendees learn how they make a difference on the team. New insight and perspectives are used to show how individual actions can change and lift group spirit, turn status quo into a phenomenon of positive change, and create team strength by embracing differences. Attendees will learn tools and gain insight for: • Using common goals to unite • ... (MORE)
Engage your employees to create a true customer-inspired experience. A great customer experience increases likelihood to recommend by 19.5% and likelihood to repurchase by 18.4%. Are your customers recommending you? Use your front-line staff to develop unique offerings that your competitors cannot duplicate. Jim has over 20 years of experience driving customer and employee engagement with ... (MORE)
Communicate & Collaborate for Results Have More Fun & Get More Done! The power of C2 communication techniques are brought home by example: This presentation is interactive, with growth through practice. An outline: Warm-up: North, South, East, West. A well-known exercise that explores the diversity of communications styles. 1. Countdown, David Letterman-style: "10 Reasons to Pract... (MORE)
