Programs Tagged With "Healthcare"

Please hold back your laughter as Stan shares the life lessons learned from his forty years of owning and operating small businesses. There will be nothing more important or valuable then the "Thinking Tool, the LogicDie" that you and your people will receive and utilize to take charge, develop understanding, plan strategies, solve problems, and even to make the sale. This will change your comp... (MORE)

In this funny and moving keynote presentation, Tom talks about the power of humor and the healing properties of laughter. For example, did you know that laughter... • strengthens the immune system • increases the flow of oxygen to the heart and brain • decreases the “distance” between people • increases retention of information • aids in creativity and problem-solving •... (MORE)

After a customized Secret Service keynote for your organization, all the attendees go through the world renowned Customer Experience Cycle. Your Team Members help define the critical "Service Defects" that need to be avoided, "Non-negotiable Experiential Standards" that should be executed consistently and the best "Above and Beyond Opportunities" that exist at each point of contact (stage) that y... (MORE)

As a Chaplain, a psychotherapist, and a medical practitioner, Dr. Dorothy has worked in all aspects of health care. These professional experiences have taught her the enormous power and impact of spirituality, and personality in health care yet it was a personal experience that provided the greatest understanding of this mix. Her mother was told in 1975 that she had less than 3 months to live... (MORE)

In my lifetime, I have totaled 3 cars, 2 heart valves, 1 marriage, and I have considered suicide more times than I can count, and that was when times were good. When, at the beginning of the recession, my corporate comedy bookings dropped off 80% overnight, and therefore my income, and my wife and I declared Chapter 7 Bankruptcy, losing our farm, the horses we'd rescued, and everything we'd wor... (MORE)

[Kim’s most Requested Program] Because all of us experience life’s obstacles, pressures and challenges, it’s easy to get stressed out – or burnt out. Quit? You can’t. Complain? What good does that do? Instead, embrace Kim’s philosophy of living a charmed life and seeing the opportunity in every situation. With honesty and humor, Kim will share the secret to making every circumstan... (MORE)

Assaultive behavior can occur anywhere where people interact physically, including the hospital. Medical departments have incidents that tantamount to assaultive behavior. The incidents of assaultive behavior in medical departments are on the increase and need to be addressed. Crisis in the form of verbal abuse and physical abuse have occurred in different departments. The waiting area, mental hea... (MORE)

Human beings remember and act upon information when they hear it in a manner in which is in alignment with their natural state. That natural state is stories. We are designed to hear, relate to, and tell stories. Put that same human being in a potentially stressful situation like a healthcare emergency or issue and retention of data goes down even more. Relating to a patient through story wi... (MORE)

As children we follow our instinct and pick people like ourselves to be around, it’s just natural. When it comes time for picking team mates for dodge ball once again we pick our friends, people like us to be on our team. It is no surprise that by the time we get to our career that we surround ourselves with people like us. But by doing so we lose all of the other viewpoints limiting our opti... (MORE)

Got a pressing issue - or several problems that keep you awake at night? QUIT Blaming "The Economy" Reasons You're Up ALL Night: Lack of Clients,Customers & Prospects Employee Complaints & Stressors they bring with them to work Personal & Family Issues Being Too Much Like Your Competitors Competitors Low-Balling /Profit margins declining Etc, Etc, Etc It's time to implement a "St... (MORE)