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Programs Tagged With "Employee development"
Communication That Gets Seen, Read, and Answered
Suitable as part of a workforce readiness program, this workshop includes modules on grammar, tone, succinct writing, when to call vs. e-mail, positive verbiage for difficult messages, and more! Call to select modules that accentuate the unique needs of your group. Student workbook included for multiple-day sessions. Call 678-744-XCEL to discuss the possibilities. (MORE)
Understand the real reason that customers come back
Workshop 101… Service Starts With a Smile Does your team understand why customers return? Consider this…. • Do you understand the principles of customer service? • What makes a customer want to return? • What builds loyalty from your customers? Does your business exploit the value of your existing customers or do you constantly aim to gain new ones? It is often said that i... (MORE)
