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Programs Tagged With "Customer service"

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"Making the Workplace Magical!"
How to Create and Maintain a 'Whistle While You Work' Positive Team Culture in Your Organization That Lasts!
  

(Keynote or 2-Hour to Full Day Program) John shares his Disney experience and more on how you can create a positive and fun "Whistle While You Work" environment to increase productivity, improve morale and the energy in your organization. Learn the keys to how Disney and other successful organizations replace anxiety, apathy and stress with enthusiasm, achievement and energy. Associations, conf...

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Travels From: Charlotte, NC
Fee Range: Available Upon Request

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PLAYFUL PERSUASION
The Secret Formula of Leading Innovators and How They're Inspiring Peak Performance
  

The data screams that…play leads to increased productivity! Learn to energize yourself, your organization and your bottom line on a consistent basis through productive play. Join us and discover how to unleash the Playful Leader inside you and prepare to be amazed at what you will see when play and work COLLIDE! We’re so conditioned to be serious and stifle any sign of fun and humor on the...

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Travels From: Las Vegas and Salt Lake City, UT
Fee Range: $2,500 - $5,000

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Sales - Become the Customer: Non-Verbals, Emotion and Why We Buy
The New Paradigm of Sales
  

Join Author, Sales Trainer and Hypnotist, Peter McLaughlin as he delves into the exciting new understanding of how we really communicate and why we buy and why we don't. It's no longer debatable, we buy for emotional reasons and our principle form of communication is non-verbal. Sophisticated advertisers have sold to us for decades with a deep appreciation of the intricate psychology involved ...

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Travels From: Buffalo, NY
Fee Range: $2,500 - $5,000

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Refined by Fire
Practical Principles of Leadership
  

A deep dive into service, communication, improvement and success. This can be a keynote or can be extended to be a half or full day seminar. This is a combination of teaching, activities and discussion. Modules for Refined by Fire: • Work and live your Career Value System • Be better by getting better – the importance of growth • Check it – managing your ego to accomplish gr...

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Travels From: Chicago, IL
Fee Range: Varies

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Storytelling, It's Not Just For Kids
Authentic Leadership with the power of stories
  

What do some of the greatest leaders like Ronald Reagan, Bill Clinton, Oprah Winfrey, Steve Jobs, Jesus Christ and Nelson Mandela all have in common? They were undeniably great storytellers. Regardless of their views or platforms, they communicated by sharing stories. Great storytellers make an emotional connection with others and inspire them to take action. Often characterized as a soft ...

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Travels From: Las Vegas, NV
Fee Range: Open

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SHOW UP, BE BOLD, PLAY BIG: How to Be Happy and Successful - No Matter What!
How to Be Happy and Successful - No Matter What!
  

Straight-shooting and laugh-out-loud-funny, Kim shares strategies to create a life brimming with success, happiness and health so you can make a difference in your world. Chock full of practical and immediately-applicable tools, Kim shares what you must to do on the ‘inside’ to position yourself and your organization for maximum growth and impact. If you want to be challenged to play a bigge...

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Travels From: Fayetteville, AR
Fee Range: $5,000 - $7,500

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The Future of Customer Leadership
Keynote
  

Get ready to bring new momentum to your organization by developing a dynamic, valuable customer experience. Learn how to create a steady flow of new ideas which will build a more compelling story about how your company is connecting with its customers.

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Travels From: Rochester, NY
Fee Range: Varies

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I Have a Face For Customer Service
Everywhere I Go, People Think I Work There
  

“It was a great customer service keynote, and it seems everyone enjoyed your presentation. Like I said, if I stay awake after lunch you know it has to be good!” I’m guessing you’re here because you’ve been tasked with selecting just the right speaker for your next event? Is it your job to find the perfect presenter? One who is captivating, entertaining, and inspiring, with a bold, fre...

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Travels From: Eugene, OR
Fee Range: $2,500 - $5,000

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Everyone Plays a Part
Composing Your Contribution to Excellence
  

How do you get disengaged employees to realize that even the smallest role is important? That what they do is vital to the overall achievement of the organization's objective? This entertaining and energetic presentation uses music and audience participation to demonstrate the vital role every individual plays in "composing" the masterpiece that is the overall experience your organization brings...

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Travels From: Denver, CO
Fee Range: $2,500 - $5,000

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Growing Sales Through Customer Service Excellence
Proven Strategies from the Cusotmer Service Trenches for Strengthening Relationships and Increasing Your Bottom Line
  

In 20 years of business, Larry never lost a customer to a competitor in a highly competitive industry. He credits this to consistently and creatively exceeding expectations of his clients. In fact, his clients became a raving word-of-mouth referral system. Now, Larry aspires to teach his proven customer service techniques to the next generation of entrepreneurs, putting the customer back in custo...

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Travels From: San Francisco Bay Area, CA
Fee Range: $5,000 - $7,500

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