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Programs Tagged With "Customer service speaker"
(and Strategies that Turn it Around)
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How you deal with your customers directly impacts your bottom line -- and yet, so few organizations get their employees to reliably deliver the kind of high-quality, fully-engaged customer service that brings people back over and over again. In this funny and memorable presentation, Barbara will teach your customer service reps the communication skills they need to... • Make an outstanding... (MORE)
Imagine an organization that can detonate any barrier in its path toward excellence, where all employees are confident & focused on the customer!
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Imagine an organization that can detonate any barrier in its path toward excellence, where all your employees are confident, self-sufficient and motivated. Your company’s turnover is at an all-time low, and customer complaints are nothing but wisps of smoke. Word on the street is that your company offers the touchstone for customer service in your industry; while your competitors are forced to w... (MORE)
