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Easy Steps to Lifelong Customers
Communication is Key!
NEW!
  

With so many business owners focusing on getting new clients, they often neglect their current client base, which they worked hard to acquire. Learn ways to talk to your clients so that they hear you and want to do business with you, learn tools you can use right away to increase the quality of communication with your clients so they want to refer you to their friends, learn what you need to avoid...

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Travels From: Seattle, WA
Fee Range: Available Upon Request

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Client Service in the age of entitlement
The customer may not always be right, but the customer is the customer.
Updated!
  

This program explores the challenge of dealing with clients in an age of entitlement. Customers today are often more demanding than ever, feeling as if they are "deserving" of extra attention, better service and special treatment, even in the smallest of transactions. No longer is going the extra mile for a client enough as the standard has changed; going above and beyond is now the minimum. Wh...

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Travels From: Austin, TX
Fee Range: Varies

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****************End of Year Speaker Sale !!! (Yes, it's true)
Book me for your 2015 Program Now and Get More for Your Investment
NEW!
  

If you are doing what everyone else is you'll get what they have or slightly less. This is my experiment. If you are considering me as a Speaker and can commit by 12/31/2014 you'll receive: 1) Personalized email coaching for your attendees for 3 months post event AND 2) 25% credit on your program. Simple. Let me know if you'd like to talk soon. Tanya Stewart, Esq.

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Travels From: Atlanta, GA
Fee Range: $2,500 - $5,000

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NEW! "It Pays to Know Your Personal Strengths for Success, Leadership and Teamwork in the New Era"
Interactive keynotes and training programs that get results!
Updated!
  

If you'll have 3 to 3,000 people at your event, hire Doug Smart to deliver a FASCINATING, INTERACTIVE, FUN, FUNNY, MOTIVATIONAL, SMART and RESULTS-GETTING keynote or training program. ..."Our CEO was afraid we couldn't find a speaker who would understand our group. But as soon as Doug finished, he told me he loved that Doug had done his homework by personally interviewing the 5 people I select...

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Travels From: Albuquerque, Santa Fe, NM
Fee Range: $7,500 - $10,000

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Creating a Values Driven Society
How Core Values Shape Our Success or Usher in Our Failures
NEW!
  

In the wake of the Ferguson and Eric Garner decisions and the resulting protests, riots etc, it is very clear that much more work must be done to secure and prepare for a productive and sustainable future. One of the most critical areas to focus on in my opinion are values and beliefs, which lead to ones personal success, and growth and thus the success of our communities and society. Sound core...

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Travels From: New York, NY
Fee Range: Open

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The Truth About Success: Being the Best vs. Being Consistently Chosen
Get Chosen!
NEW!
  

The Truth About Success:Being the Best vs. Being Consistently Chosen/ Success is more than being good at what you do; it's about being consistently chosen to do it. Daryl helps people to understand why their products, services or leadership styles or those of their competitors are selected. People don't necessarily choose what's best; they choose what they are most comfortable with, whether it's ...

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Travels From: Sacramento, CA
Fee Range: Available Upon Request

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Service with a Smile
How to Create an Amazing Customer Experience
NEW!
  

In today’s uber-connected, competitive, and often less-than-patient world – the CUSTOMER is KEY!  Your bottom line?  To succeed you need the tools, mindset and strategies to provide WORLD CLASS CUSTOMER SERVICE that has the ability to create both MEMORABLE MOMENTS of MAGIC and FOR LIFE. Learning Objectives: - Be AHEAD of the CURVE in terms of customer needs and expectations - DELIVER...

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Travels From: Madison, WI
Fee Range: $2,500 - $5,000

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"Making the Workplace Magical!"
How to Create and Maintain a 'Whistle While You Work' Positive Team Culture in Your Organization That Lasts!
NEW!
  

(Keynote or 2-Hour to Full Day Program) John shares his Disney experience and more on how you can create a positive and fun "Whistle While You Work" environment to increase productivity, improve morale and the energy in your organization. Learn the keys to how Disney and other successful organizations replace anxiety, apathy and stress with enthusiasm, achievement and energy. Associations, conf...

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Travels From: Charlotte, NC
Fee Range: Available Upon Request

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PLAYFUL PERSUASION
The Secret Formula of Leading Innovators and How They're Inspiring Peak Performance
NEW!
  

The data screams that…play leads to increased productivity! Learn to energize yourself, your organization and your bottom line on a consistent basis through productive play. Join us and discover how to unleash the Playful Leader inside you and prepare to be amazed at what you will see when play and work COLLIDE! We’re so conditioned to be serious and stifle any sign of fun and humor on the...

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Travels From: Salt Lake City, UT
Fee Range: $2,500 - $5,000

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Sales - Become the Customer: Non-Verbals, Emotion and Why We Buy
The New Paradigm of Sales
Updated!
  

Join Author, Sales Trainer and Hypnotist, Peter McLaughlin as he delves into the exciting new understanding of how we really communicate and why we buy and why we don't. It's no longer debatable, we buy for emotional reasons and our principle form of communication is non-verbal. Sophisticated advertisers have sold to us for decades with a deep appreciation of the intricate psychology involved ...

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Travels From: Buffalo, NY
Fee Range: $2,500 - $5,000

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