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How Organizations Deliver BAD Customer Service
(and Strategies that Turn it Around)

How you deal with your customers directly impacts your bottom line -- and yet, so few organizations get their employees to reliably deliver the kind of high-quality, fully-engaged customer service that brings people back over and over again. In this funny and memorable presentation, Barbara will teach your customer service reps the communication skills they need to... • Make an outstanding...


Travels From: Escondido, CA
Fee Range: Varies

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