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"MASTERING YOUR MISSION"
Individual & Business Coaching.
  

The business and individual coaching program that will propel your employees, through motivation and coaching, to achieve astonishing results. WHY YOU NEED THIS REVOLUTIONARY PROGRAM It is the desire of every organization. To have an increase in their bottom line results. To have and be known for exceptional, legendary service. To have low staff turnover to maintain consistency in your work...

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Travels From: Orlando, FL
Fee Range: Varies

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It's Not About Customer Service - It's About Engaging!
Learn customers’ expectations for business these days and how to engage the customer more effectively.
  

Through the 70’s and early 80’s, companies were product driven. Early 90’s saw the arrival of the ‘Quality’ initiative and very quickly it became evident that quality was not the responsibility of a department but everyone’s responsibility. That in turn transformed companies into Sales driven organizations as the difference between products in the market place became very narrow....

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Travels From: Toronto, Ontario (Canada)
Fee Range: Available Upon Request

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“Where Have All The People Gone?”
Has Technology Depersonalized Your Organization?
  

Did you ever shake hands with an email or fax? Did you ever look one in the eyes? They don’t have facial expressions. Do you really know who you are doing business with? In the cutthroat world of business, many aspiring moguls reject kindness as a virtue and develop a sharp competitive edge that can wound struggling colleagues. For those who wish to rise to the top without knocking others down...

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Travels From: West Palm Beach, FL
Fee Range: Available Upon Request

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The Anatomy of A Successful Small Business
Helping businesses Grow and Learn
  

Kevin created one of the first "media convergence models" in America back in 1999, when he said, "the Internet is the most powerful medium ever created, because it can imitate all other media and they cannot imitate the Internet." It doesn't sound like much now, but in 1999 it was groundbreaking. For many years, Kevin has been a leading speaker and trainer in the media industry, where he h...

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Travels From: New York, NY
Fee Range: Available Upon Request

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International Business for Small Business People
Learning the ropes of global commerce
  

Coming soon Navigating the unique and often complicated business and cultural issues of working with people and companies overseas, sourcing products, and related topics based on Michael’s 20 years of traveling and working with people in nearly 25 countries.

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Travels From: Rochester, NY
Fee Range: $5,000 - $7,500

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