| CANCELLATION POLICY You may cancel your service and automatic billing
at any time. Refunds are subject to the terms outlined below. Please don't
leave, though, without letting us know why you
want to end your subscription. To cancel your
SpeakerMatch service,
you must complete the
Cancellation
Request Form located in the Member Center.
You will receive an instant cancellation confirmation verification and
a confirmation number when you submit your request. Please print your
verification notice and keep it for your records.
Your cancellation request will contain:
- Your Full Name
- Your SpeakerMatch user
name
- Your e-mail address
- The reason you are canceling your service
NOTE: Any pending
applications will show a
status of "Withdrawn" to the meeting planner.
Refunds for Monthly Subscribers
When SpeakerMatch subscribers
sign up for service on a monthly subscription, their credit cards will charged
the full monthly charge for the service in advance. Please be advised that customers
who subscribe to monthly services are not entitled to a refund after 60 days* but may cancel
service at any time.
Refunds for Annual Subscribers
SpeakerMatch annual subscribers
will have their credit cards charged the full amount of the service when they
sign up and are subject to the following penalties* under the cancellation policy:
- Cancellations within 30 days of the billing date will be
refunded the full billing amount less $50.
- If you cancel 31 - 90 days after the billing date, you
will be refunded 50% of the total fee charged for the service.
- If you cancel 91 - 180 days after the billing date, you
will be refunded 25% of the total fee charged for the service.
- If you cancel 180 days after the billing date, you will not receive
any refund.
Note About Failed Payments:
You must cancel your account using the procedure stated above to stop your
billing. A failed charge will not close your account.
As per our terms of service, YOU
AGREE THAT SpeakerMatch.com MAY CONTINUE CHARGING YOU FOR ANY PRODUCT OR
SERVICE PROVIDED UNDER YOUR BILLING ACCOUNT
UNLESS YOU HAVE TERMINATED YOUR SUBSCRIPTION FOR SUCH PRODUCT
OR SERVICE
*SpeakerMatch offers a No Risk, 60 Day, 100%
Money Back Guarantee of your membership fees to new subscribers. Use
our service for 60 days at absolutely no risk. If you are not completely
satisfied with the value of service you receive, just let us know by the end
of this period, and we'll promptly refund your full investment of membership
fees. Enrollment fees are non-refundable.
Note: SpeakerMatch is a trade name of
Simply Speaking, Inc.
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