You've prepared the presentation down to the last detail. You examined the A/V equipment, and it's operational. Your hairstyle, clothing, and attitude give the right impression. Your voice and facial expressions will connect you with the audience. Can anything possibly interfere with your delivery? Yes, posture along with underlying gestures and outward appearance will either detract from communic

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Have you ever heard someone at a company say, Oh, no, I am not in sales.  Everyone who comes in contact with the customer has the opportunity to make or break that relationship.  That is sales.   Every one of your employees should be a walking advertisement for your company, in other words they are focused on what ultimately comes down to sales.  Why would you want anyon

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MYTHS these unconscious or semi-conscious beliefs have a strong influence on how we orient our behavior and actions.The ones that seem to influence us the most are directed towards our personal lives. But, there are business myths that have a profound impact on our decisions. The problem arises when some of these myths are believed to be true when in actuality they maybe false or only partly true.

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